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We proudly stand behind our pieces and the work done by our jewelers.&#xA0; If for any reason there is an issue with your piece or the work that has been done, we will happily work with you to resolve and correct the issue.We do not offer guarantees on watches or work performed by other jewelers.

We proudly stand behind our pieces and the work done by our jewelers.  If for any reason there is an issue with your piece or the work that has been done, we will happily work with you to resolve and correct the issue. We do not offer guarantees on w

What kind of warranty / guarantee do you offer on your pieces?

Ordering

Do you offer payment plans or layaway?

What can I expect when ordering a semi-mount?

How will my order be shipped?

Do you ship internationally?

How long will it take for my order to arrive?

Shipping

What is your return policy?

If I get a ring sized, can I still return it?

Returns

Can I get this ring sized?

How much does ring sizing cost?

Can I buy just a loose stone?

Can I buy just a setting?

Do you design custom jewelry?

Do you design new jewelry using materials from jewelry I already have?

Sizing / Customization

Do you repair watches?

Do you repair antique jewelry?

I dropped off a piece in-store to be repaired, is it ready yet?

Do you have jewelers on-site or do you send customer repairs out?

Repairs

Do you buy or trade jewelry?

What kind of jewelry do you buy?

I have a bunch of jewelry to sell/appraise, do I need to make an appointment?

Do you provide appraisals for the items you sell?

Can I bring my items in to be appraised?

Buying, Selling, & Appraisals

What kind of warranty / guarantee do you offer on your pieces?Updated a year ago