We are here for you! 

If you have any additional questions or concerns click here to send us an email or feel free to chat or call!

Back to Shop

market-square-jewelers

<dd id="isPasted" style="box-sizing: border-box; color: rgb(36, 39, 69); padding: 20px 0px; font-family: &quot;New York&quot;, &quot;Iowan Old Style&quot;, &quot;Apple Garamond&quot;, Baskerville, &quot;Times New Roman&quot;, &quot;Droid Serif&quot;, Times, &quot;Source Serif Pro&quot;, serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;; font-size: 17px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: block;">Please allow a processing time of 3-7 days&#xA0;for all regular, non-custom items. &#xA0;Custom items (including sizing) have a 2-3 week processing time. &#xA0;After processing, USPS priority shipped items should take&#xA0;3-5 business days to arrive for domestic locations.If you require your piece before a certain deadline, please&#xA0;<a href="https://www.marketsquarejewelers.com/pages/contact-us-1" style="box-sizing: border-box; color: rgb(36, 39, 69); text-decoration: none; position: relative; transition: color 0.1s linear 0s; touch-action: manipulation;" title="Contact Us">contact us</a>&#xA0;and we will do our best to meet your needs.</dd><dt style="box-sizing: border-box; color: rgb(36, 39, 69); font-family: &quot;New York&quot;, &quot;Iowan Old Style&quot;, &quot;Apple Garamond&quot;, Baskerville, &quot;Times New Roman&quot;, &quot;Droid Serif&quot;, Times, &quot;Source Serif Pro&quot;, serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;; font-size: 17px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> </dt>

Please allow a processing time of 3-7 days for all regular, non-custom items.  Custom items (including sizing) have a 2-3 week processing time.  After processing, USPS priority shipped items should take 3-5 business days to arrive for domestic locati

How long will it take for my order to arrive?

Shipping

What kind of warranty / guarantee do you offer on your pieces?

Do you offer payment plans or layaway?

What can I expect when ordering a semi-mount?

What store is this piece located at?

How do I use my rewards points on my order?

Is this item still available?

Can I modify my order after placing it?

Can I update or cancel my invoice?

Can I pass on items after placing an order?

Can an online item be sent to a physical store location to see it or purchase it in store?

Ordering

How will my order be shipped?

Do you ship internationally?

What is your return policy?

If I get a ring sized, can I still return it?

Returns

Can I get this ring sized?

How much does ring sizing cost?

Can I buy just a loose stone?

Can I buy just a setting?

Do you design custom jewelry?

Do you design new jewelry using materials from jewelry I already have?

Can I get my personal ring sized?

Do you restring necklaces?

Do you offer engraving services?

Sizing / Customization

Do you repair watches?

Do you repair antique jewelry?

I dropped off a piece in-store to be repaired, is it ready yet?

Do you have jewelers on-site or do you send customer repairs out?

Repairs

Do you buy or trade jewelry?

What kind of jewelry do you buy?

I have a bunch of jewelry to sell/appraise, do I need to make an appointment?

Do you provide appraisals for the items you sell?

Can I bring my items in to be appraised?

Buying, Selling, & Appraisals

How long will it take for my order to arrive?Updated 2 years ago